FAQ

1) Is the brand “ HoverboardX” Safe from Fires?

HoverboardX” has been actively working with CPSC and have adopted the strict mandated Safety Standard that CPSC put in place for Hoverboards.

Both Brands have:

  • UL Certified Safe Samsung Batteries (UN38.3)
  • UL Listed Chargers
  • Battery Control Modules which prevents overloading & overheating

2) How long does it take to ship my “ HoverboardX”  once order is received?

Typically if your unit is in stock we will ship the same day unless you place your order after hours or on the weekend then your u nit will ship the next business day.

  • You can refer to the shipping map on the “ Home Page” for more info

3) Do you ship outside the USA?

Currently we are also shipping out to Canada!

4) How long does it take to learn how to ride my HoverboardX? Normally it takes about 5 minutes to get comfortable. Most people can be fully adept within 20-30 minutes.

5) What is the range of my HoverboardX? Normally the board can go about 12 miles on a single charge.

6) How fast does my HoverboardX go? upto 7 miles per hour.

7) How long does it take to charge the battery? Normally it takes 1-2 hours to fully charge your battery.

NOTE: If you have any further questions feel free to contact us, we would be happy to answer any of your questions.

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